LUEUR PURE

FAQ'S

What is Lueur Pure?

Lueur Pure is a natural skincare brand dedicated to providing high-quality, eco-friendly products made from organic ingredients. Our mission is to promote healthy skin while being kind to the environment.

Are your products cruelty-free?

Yes, all Lueur Pure products are cruelty-free. We do not test on animals and are committed to ethical practices in our product development.

What types of ingredients do you use?

We use a variety of natural and organic ingredients, including plant extracts, essential oils, and vitamins. Our formulations are free from harmful chemicals, synthetic fragrances, and parabens.

Are your products suitable for all skin types?

Yes, our products are formulated to be gentle and effective for all skin types, including sensitive skin. We recommend checking the specific product descriptions for any particular ingredients that may be more suitable for your skin type.

How should I store Lueur Pure products?

To maintain the quality and effectiveness of our products, store them in a cool, dry place away from direct sunlight.

What is your return policy?

We want you to love your Lueur Pure products! If you are not satisfied with your purchase, you can return it within 7 days, provided it is unopened and in its original packaging.

How can I contact customer support?

You can reach our customer support team via email at ————- or through our website's contact form. We aim to respond within 24 hours.

What should I do if I experience a reaction to a product?

If you experience any irritation or allergic reaction after using a Lueur Pure product, discontinue use immediately. We recommend consulting with a dermatologist or healthcare professional for advice. Your health and safety are our top priority, and we encourage you to reach out to our customer support for assistance with your experience.

Where can I find ingredient information?

All ingredient information is listed on our product labels and on our website. We believe in transparency and want our customers to know exactly what they are putting on their skin.

How can I stay updated on new products and promotions?

To stay updated, subscribe to our newsletter on our website and follow us on our social media channels for the latest news, product launches, and special offers.